I love my EZ rollator walker. I purchased it after watching
videos of it. However, I am 82 and short so I ordered the one advertised for short people. I believe it is a child's model but only advertised for short people. I have it on the highest level which is about an inch and a half short to help me stand up straight and tall so that I can fully recover after back surgery. Also the handy seat is only
17 inches from the floor (awkwardly low) as opposed to the adult one which is 22 inches from the floor. There are no exchanges so even though it it is a great rollator, be careful you so not make the same mistake I did.
I am sorry it is too short! The descriptions detail the measurements and the heights each walker is best suited for.
You are welcome to return the walker! We don't do exchanges but often have people return and rebuy a different product. Let me know if we can help in any way.
My mom has been using a rollator for a while now and it was working well for her. However, when I came to take her out, I had to empty my whole trunk area so I could get her walker in. One day at the hearing aide office, I saw a woman take a rollator out of her trunk and I couldn't believe how small it folded up! I had to find that walker! I found it at Ease Living and purchased one. Now, I keep it in my trunk for whenever I pick up my mom and I still have plenty of room for groceries etc. I love this rollator!
Thanks for your 5-star review, Diane! We’re happy to hear that you and your mother are enjoying how lightweight and compact her EZ Fold-N-Go Rollator is.